7-Day Replacement Policy
Wrong size or a damaged item? Raise a replacement within 7 days of delivery.
What is covered
Size exchanges, damaged or defective items, and wrong products delivered. The item must be unused, unwashed and returned with its original tags and packaging.
How to request
Open Track Order, find your order using the phone number you used at checkout, and click Replace on the item. Choose the replacement size, quantity and reason.
What happens next
Our team calls you to arrange pickup of the original item. Once it reaches us and passes a quick quality check, it is added back to stock and your replacement size is dispatched.
If your size is unavailable
When the requested size is out of stock, we offer an alternative size, a different set of the same value, or a full refund to your original payment method.
Not covered
Items returned after 7 days from delivery, worn or washed products, missing tags, and damage caused after delivery.